Features

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Understanding tomorrow’s travellers
Features

Providing a rail service that is competitive and compelling requires a solid understanding of the travelling public. MIRJA SICKEL discusses the six types of motivation and behaviour identified by research from Amadeus, and what this means for rail operators Understanding your customers is a key element of success for any

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Tottenham Court Road
Features

ANDY CADMAN, senior contracts manager at NG Bailey, talks about the challenges of redeveloping Tottenham Court Road Tube station Tottenham Court Road is one of the busiest Tube stations in London and, with the introduction of Crossrail in 2018, demand is likely to increase by around 30 per cent. Originally

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